Privacy Policy

Last Updated: 2024-08-22

Welcome to EnFana. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect different types of personal information when you interact with our website or use our services. This information may include:

Personal Identification Information: Such as your name, email address, phone number, and postal address.

Business Information: Information regarding your business needs, such as energy usage data, company name, and industry details for consultancy purposes.

Technical Data: Information automatically collected through cookies, log files, and similar tracking technologies, including IP addresses, browser type, operating system, and usage data.

2. How We Use Your Information

We use the information we collect for several purposes:

To Provide and Improve Our Services: EnFana uses your information to provide consulting services, conduct energy assessments, and offer tailored energy management solutions.

To Communicate With You: We may use your contact information to respond to inquiries, send updates, or deliver marketing materials if you have opted in.

To Analyze Website Usage: Technical data helps us analyze how our website is used and to improve user experience.

For Legal and Compliance Purposes: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Information Sharing and Disclosure

We value your privacy and will not share your personal information with third parties except in the following situations:

With Your Consent: We will share personal information if you provide explicit consent.

Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, and IT support. These parties are bound to safeguard your information and use it only for the purposes we specify.

Legal Requirements: We may disclose information if required by law, in response to a legal process, or to protect the rights, property, or safety of EnFana, our customers, or the public.

4. Data Security

EnFana is committed to ensuring the security of your personal information. We implement industry-standard security measures to prevent unauthorized access, disclosure, or destruction of your data. However, no internet transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to the information we hold about you and request corrections if necessary.

Deletion: You may request the deletion of your personal data, subject to certain exceptions as required by law.

Marketing Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookie Policy

EnFana uses cookies and similar tracking technologies on our website to improve your browsing experience, analyze site traffic, and deliver personalized content. By continuing to use our website, you consent to our use of cookies as described in this policy.

What Are Cookies?
Cookies are small data files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve website functionality.

Types of Cookies We Use

1. Necessary Cookies: Essential for basic website functionality and security.
2. Performance Cookies: Collect anonymous data on site usage to help us enhance your experience.
3. Functional Cookies: Remember your preferences to offer a customized experience.
4. Targeting Cookies: Track browsing habits to deliver relevant advertising and content.

Managing Your Cookies
You can manage or delete cookies through your browser settings. Disabling some cookies may affect the functionality of our website.

7. Links to Third-Party Websites

Our website may contain links to external websites. This Privacy Policy does not apply to those third-party websites. EnFana is not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us.

10. Updates to This Privacy Policy

This Privacy Policy shall be governed by and construed in accordance with the laws of Ontario, Canada.